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FAQ

About Our Mission

How is Celino Jewelry Different from Other Retailers that Claim They Offer Conflict Free Diamonds?

The Kimberley Process defines “conflict free” diamonds as diamonds that have not financed a civil war. But many diamonds that are technically “conflict free” are nevertheless tainted by torture, rape, violence, and worker exploitation. Problems such as child labor, forced labor, low wages, dangerous working conditions, corruption, and environmental devastation do not prevent a diamond from earning a “conflict free” label. Celino Jewelry goes above and beyond the current industry standards to offer Beyond Conflict Free™ diamonds with a listed origin. Our select group of diamond suppliers demonstrate a robust chain of custody protocol for their diamonds and have the ability to track and segregate diamonds by origin. These suppliers are required to source diamonds that originate from specific mine operators who follow internationally recognized labor, trade, and environmental standards. We also offer lab grown and recycled diamonds, both of which are responsible alternatives. Many retailers make vague claims that their diamonds are ethically sourced. However, few retailers take the time to understand their supply chains.

What is the Kimberley Process? Does it Verify that Diamonds are Ethically-Sourced?

The Kimberley Process certification scheme was created in 2003 to break the link between diamonds and bloodshed. Unfortunately, the Kimberley Process monitors only conflict diamonds – that is, rough diamonds used to finance wars against governments. It fails to address much of the violence and human rights abuses facing diamond mining today, such as torture, rape, extrajudicial killings, corruption, child labor, and forced labor. The Kimberley Process suggests that “conflict free” diamonds are ethically sourced. In fact, diamonds receiving “conflict free” certification from the Kimberley Process may have tragic histories.

What is a Conflict Diamond?

Conflict diamonds, according to the most common definition, are rough diamonds used to finance wars against governments. However, besides civil wars, diamond mining today is plagued by a range of shocking ethical abuses. These include violence by governments, child labor, extreme poverty, and environmental devastation. At Celino Jewelry, we believe that the diamond industry needs to focus on addressing all of these problems, which is why we only sell Beyond Conflict Free™ diamonds.

How Does Celino Jewelry Identify Mines that Meet its Standards?

Our suppliers are required to source diamonds that originate from specific mine operators who follow internationally recognized labor, trade, and environmental standards. Learn more about our responsibly-mined diamonds.

Can a Diamond Really Be Tracked from Origin to Final Delivery?

Yes! Creating processes to track origin requires effort, and very few retailers do it. But diamonds—like everything from wine to chocolate —can be tracked through the global supply chain using documented chain of custody protocols and robust tracking and inventory systems. In fact, because of their high value, diamond whereabouts are often tracked to prevent loss. We also offer a collection of blockchain enabled diamonds for which we can provide even greater transparency and share the specific journey of the gem. In partnership with Everledger, cutting-edge blockchain-based technology has been integrated with our supply chain to seamlessly and securely track gemstone origin and provide greater consumer assurance for responsible practices.

Do Ethically-Sourced Diamonds Cost More?

Our careful sourcing methods do not lead to higher prices. The diamond mines we source from do not add a premium simply because they treat people and the environment with respect. Nor do diamonds mined using shocking labor practices, such as child labor, reach consumers at a lower price point. The market for diamonds is global. Brilliant Earth offers excellent value by providing our socially conscious jewelry at the lowest possible price.

What is Recycled Metals and How Does Being Recycled Impact Quality?

As part of our commitment to environmental responsibility, Celino Jewelry primarily uses recycled and re-refined precious metals in our fine jewelry. Our precious metals come from numerous sources, including post-consumer materials, such as existing jewelry, industrial-use metals, and electronics components; material from in-house recycling, refining, and product manufacturing or other secondary sources; and investment gold and gold-bearing products. Because our recycled and re-refined silver, gold, and platinum are refined back into their pure elements, they are of the same high quality as newly mined metals, without the level of degradation to our natural resources caused by new mining. Read more about our recycled gold, platinum, and silver.

Can I Buy a Setting Without Buying a Diamond?

We do not sell or create settings unless the customer is also purchasing a center stone from Celino Jewelry. Our settings are made-to-order with each one handcrafted for a center gem with unique characteristics to ensure the quality of the finished piece. For this reason, we do not provide stand-alone settings or semi mounts. Please let us know if we can assist you with selecting a center gem from Celino Jewelry.

Is my diamond laser inscribed?

Diamonds currently graded by GIA, GCAL, HRD, and IGI are laser inscribed on the girdle with an identification number and/or a unique symbol. Laser inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond.

Are lab diamonds real diamonds?

Yes. Lab grown diamonds have the same physical, chemical, and optical characteristics as natural diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab grown diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.

What is Affirm?

Affirm is a financing partner that allows Celino Jewelry customers to choose the payment plan that’s right for them. Through Affirm, you can choose from multiple monthly repayment plans with starting rates as low as 0% APR for well qualified buyers. Offer is subject to credit check and approval. Learn more.

How Do I Finance Using Affirm?

At time of online checkout, you can select Affirm as your payment method. Affirm financing cannot be applied to the order after it has been placed. Affirm will ask for you to create an Affirm account and provide a few personal details. Affirm will then let you know immediately if you have been approved for a loan.

Where is Affirm Available?

Affirm Financing is available to our US customers only.

Is Affirm Financing Available in Store?

We currently only offer Affirm on our website. During your appointment, we can assist you in checking out and direct you to Affirms application process.

Can I Purchase Multiple Items to Determine Which I Like the Best, and Return the Others?

To maintain the high quality of our pieces and keep our prices competitive, Celino Jewelry does not allow multiple pieces to be purchased for comparison. Comparison purchasing is purchasing multiple products with the intent of keeping one and returning the remainder. If you need any assistance deciding between any of our jewelry pieces, please do not hesitate to contact our jewelry specialists.